Complaints that's all anyone ever really hers about anymore. I admit I am guilty of it to I only car enough to complain never really take the extra step to compliment. But I seriously think after tonight that is going to change. Don't get me wrong I am still going to vent (probably a lot more than I should) but if someone does a good job that exceeds my expectations I'm going to find a way to say so, because this just goes to far now days. And yes I am speaking form personal experience. I just got 2 complaints to a manger within the past week, yet within 2 hours of them telling me about said complaints I have 3 customers tell me how awesome I am. How "patient" I am and how I always know where everything is. Which is what is reflected in the evaluation of my past 6 months that I got right before being told about the complaints. Yet my holidays will be spent on edge because I'll be worried about getting another customer complaint on me.
So in summery: Complain less. Compliment more. And try to keep me sane this Holiday season.
Gotta keep looking ahead, not gonna watch my past go by again as my future slips away...
Oh I hope you don't get any more customer complaints. That's just awful! Don't know why anyone would want to complain about you. :)
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